Hello and thank you for contacting us. 

As with most downloadable software products, currency bought from the in-game shop is non-refundable. Unfortunately we cannot undo or change purchases that have already been made, only considering refunds under exceptional circumstances. 

If you would nevertheless like to proceed with a refund request, please send us a screenshot of a copy of the full Google Play Store receipt of your purchase(s) as well as all of the following information in as much detail as possible:

1. Who is the owner of the device used for the purchase(s)?

2. Who was using the device at the time of the purchase(s)?

3. Who is the owner of the Google account used for the purchase(s)?

4. Why would you like to request a refund?

Thank you for your patience on