Hello!

Thank you for getting back to us, your account has been locked.

IMPORTANT: Before proceeding with the unlock process, please thoroughly change all your Game Center and/or Google Play passwords! If you don't, the account will remain at risk. 

To unlock your account, please open the game and enter the following code (all lowercase, no spaces):

[ENTER UNLOCK CODE HERE]

Immediately after unlocking your account, make sure to reconnect it to Game Center (iOS) and/or Google Play (Android).

Your account is now safe from unauthorized access. Please note that we cannot unlock the same account twice. To avoid any future unauthorized access, never reveal your Game Center or Google Play account details to anyone.