Article Summary:
The Safety Rewards data you authorize Nest to share is secure and is limited to basic summarized information that verifies that your Nest Protect is working.
Safety Rewards Information
Nest Protect tests itself to make sure that the batteries have power, that the sensors are working, and that it's connected to Wi-Fi. Nest Protect can also tell you when these tests succeed and when they don't.
When you enroll in Safety Rewards you'll be asked to grant Nest permission to provide basic summarized information about your Nest Protect to your insurance company. This will show they're working to help keep you and your home safe. Each month, Nest will summarize and send your Nest Protect data to your insurance company. This summary includes status of the batteries, smoke sensor, carbon monoxide sensor, and connection to the Internet. The status report is limited to basic values such as:
"Good" - functioning normally
"Low" - battery charge is low
"Issue" - problem with one or more sensors
"Unknown" - there may be an issue, but Nest Protect cannot diagnose it, or has not checked in because it is offline
The monthly status summary will also include your ZIP or postal code and the names of the rooms where you have your Nest Protects installed. The ZIP or postal code information enables your insurance company to verify that the devices are in a home covered by your insurance policy.
What you won't share
The monthly status summary does not include any smoke or carbon monoxide alarms that may have occurred in your home. In addition, any custom labels that you have given to your Nest Protects will not be shared. Lastly, it does not include any information about how you use the Nest app.
Nest Protect locations, names and labels >
You're in control of access to these monthly reports
While you're enrolling in Safety Rewards and setting up your connection, you'll be able to review the data requested before you grant permission to share it. If you decide not to grant permission, you won't be able to participate in Safety Rewards, but all your Nest products will continue to work just as before. If you decide to stop participating in Safety Rewards at some point, it's easy and simple to remove your permission. We won't send any more monthly status reports for your account.
I'd like to stop participating in Safety Rewards, how can I cancel it? >
Your data is shared in a limited way
When you're setting up a connection to Nest for Safety Rewards there's no personal information — such as your email address — exchanged. We limit the type of information accessed by Safety Rewards connections, but a connection will request access to basic home and Nest Protect data so it can work.
Your data is secure
We secure access to data with tokens that use OAuth 2.0 instead of personal information, as well as SSL. These security standards are widely used by many leading technology companies.
You can always change your mind
If you ever change your mind after you grant access to your data for these monthly reports, you can always remove the Safety Rewards connection. Removing the connection will remove you from the program, but your Nest products will continue to work just as before.
How to remove a Safety Rewards connection >
Please read our Privacy Statement for Nest Products and Services
For complete details on how we keep your information private and secure, please see our Privacy Statement which describes how we handle personal data, data sharing and access.