Sub Area

 

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  • You can take some inspiration for color, header/footer/font etc from a website like this (Just a suggestion, use your own judgement):

    • Star Wars Jedi: Fallen Order™ - A New Star Wars™ Action Adventure Game - EA Official Site

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  • JS customization

  • HTML/CSS Customization

  • Google Analytics integration

  • Different them

 

 

 

 

 

 

 

Sub Area

 

Task

 

Status

 

Comments/Findings

 

Onboarding

Create a new free trial site and setup Jedi the Saviour app.

 

 

Invite other team members

 

 

Check out the Pendo guide experience. Was it helpful during the freetrial experience?

 

 

Did you know how to customize the Help Center look?

 

 

Customize your Web HC so that it matches with your Jedi the Saviour brand guidelines.

 

 

How did you find out the URL of your Help Center?

 

 

How easy was it to understand the various Customization options for HC? Were you able to match it to your branding? What options were missing?

 

 

Create 5 FAQs (you can look at sample content from this HC: Star Wars Jedi: Fallen Order Help ) and publish them to test what functionalities are available. Assume you don’t know the flow at all and try to use the product.

 

 

Try out the FAQ scheduling feature

 

 

Figure out what all analytics are available for your HC

 

 

Can you find out if we support