Hi!

I'm sorry to hear you haven’t received your order. Sometimes it may take a little while for purchases to deliver, so please hang in there a little longer for the process to complete. In the meantime, there’s no need to purchase again, as the previous one is being processed.

Restarting your device & game is recommended, as fresh server connections may help speed things along.

If you still have not received a purchase completed more than 24 hours ago, please reply to us with a complete copy of your purchase’s receipt. 

We apologize for the wait, and are working to keep any delays to an absolute minimum.

Have a good one!