Hi,

I’m sorry to hear that… let’s try and solve your issue!

Here’s your first move: connect the game to your Google Play account using the in game “Settings” screen. Make sure you’ve completed this step before proceeding.

Then to reinstall, just follow these steps:

- Exit the game and enter your device’s “Settings”

- Open the app manager and tap on the game’s icon

- Select “Uninstall”

- Restart your device

- Enter the Play Store, reinstall the game, and open it up

- Upon loading the game, you’ll be prompted with a pop-up allowing you to open your old account

If you run into any issues along the way,