Thanks for contacting us - I’m happy you let us know!

We haven’t heard of this issue before, so I’d like to gather as much information possible before sending a detailed report to the game team.

Could you please get back to me with the following information about your issue?

1.    When did you start experiencing the problem?

2.    Can you provide us a screenshot of the issue?

3.    Have you already tried something to fix it?

4.    Have you seen the same problem on any other devices?

5.    Anything else you find worth mentioning?

Hope to hear from you soon, and thanks again for your time.

Best,