Greetings,

Thank you for writing in during this very difficult time.

From the bottom of our hearts, we are so sorry to hear about what’s happened, and share deep concern for the hardships you’re currently facing. 

We are as a company committed to helping those in need through a variety of charity initiatives, including education and children’s welfare. As part of this charity effort, we are currently looking into other options for helping those in need, and we hope that this way we could extend our support to your region, too.

I hope this message finds you well, and thank you again for reaching out.

Very best,