You can track the refund status under ‘Orders’ section on our app or website.

In case of cancellation before the order is shipped, we process the refund within 24-48 business hours in the source account.

For the order that is already shipped, refund will be processed within 24-48 business hours in the source account once it gets returned and verified at the warehouse.

Click on this link to know more: https://lenote.helpshift.com/hc/faq/11619-when-will-i-get-my-refund/