Article Summary:
No, there is no trade-in program for the 1st generation Nest Protect. The 1st generation Nest Protect will continue to receive future software updates from Nest and is still covered by the Nest Warranty.


At Nest, we're always looking for new ways to make our products even better. Sometimes, that means delivering free software updates with new features, like Steam Check and Protect History. And sometimes, that means developing new hardware features, like the Split-Spectrum Sensor or App Silence in the 2nd generation Nest Protect.

When new features work on both the 1st generation and 2nd generation Nest Protect, we offer these features for free to all of our Nest Protect customers, as a software update. If a feature requires specific hardware only found in the 2nd generation Nest Protect, it will only be offered to 2nd generation Nest Protect customers.

What if I have an issue with the 1st generation Nest Protect?

1st generation Nest Protects come with a 2-year warranty, so if you have an issue, contact Nest support so we can work to make it right.

Learn more about Nest Protect's warranty >

How can I get a free or discounted 2nd generation Nest Protect?

In several states, leading insurance companies have partnered with Nest to provide Nest Protect at no cost. Your insurance provider could also lower your home insurance premium up to 5%.

Find out when a Nest insurance partner is coming to your area >