Article Summary:
Both Nest Cam and Dropcam have a coated glass lens that’s engineered to provide the clearest HD picture possible, day and night. But like anything else in your home, the lens can get dirty which can affect your video. If it needs cleaning, use a soft lint-free cloth and solution specifically made for cleaning cameras or eyeglasses.

In general, you should treat your Dropcam or Nest Cam it like you would any other any other high quality optics. Cleaning is simple, just follow the recommendations below.

Cleaning the body

Simply wipe down the body with a soft cloth to remove any dust or dirt. Do not use any household cleaning solutions.

Cleaning the lens

A clean lens is important to get clear video. If the lens is dirty, gently wipe away any dust with a soft lint-free cloth. Eyeglass and optics cleaning cloths are ideal for removing dust and oily fingerprints without damaging lens coatings.

For tougher smudges, like oily fingerprints on the lens, you can dampen the cloth with a drop of cleaning solution that’s made for cameras, eyeglasses and other optics.

Important: Do not use paper towels, tissues or rags. They can leave lint behind and can even scratch lens coatings. You also shouldn’t use glass cleaner that’s made for windows and mirrors. They may contain harsh chemicals and can leave behind residue.