How to access your Nest Protect with the Nest app

Article Summary:
The Nest app lets you control and get information about your Nest Protect with a computer, phone or tablet and an Internet connection. Just log into your Nest Account to see and manage all the Nest Protects in your home.

Adding a new Nest Protect to your Nest Account

Nest Protect is added to your Nest Account during the setup process. You'll need to use the Nest app on your phone or tablet to set up your Nest Protect.

How to set up a 2nd gen Nest Protect with the Nest app >

How to set up a 1st gen Nest Protect with the Nest app >

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Quick tips

To see the status of your Nest Protects, select the Protect icon on the Nest app home screen. You'll see the status of each of your Protects.

See the status of your Nest Protects

Tap on one of your Protects, and you'll see a pop-up showing you any carbon monoxide or smoke alarms, battery and sensor status, as well as the date and time of the last test and Internet connection.

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Nest Protect Settings

1. Select Protect from the Home screen.
2. Select the Settings icon (shaped like a gear) in the upper right corner of the screen.
3. Select a Protect to access its settings.

You can also select What To Do and Alarm options for information on what will happen in case of an emergency.

Here you can edit the name of your Nest Protect and add an optional description to help you identify it.

Here you’ll see the different Nest Protect features. You can turn On or Off Pathlight, Nightly Promise, Steam Check, and Heads-Up.

View details about your Nest Protect, including:

Model
Serial number
Software version
Battery life
Replace by date
Last update date
Wi-Fi MAC address
Wi-Fi IP address
802.15.4 MAC address

What to Do gives you useful advice on how to prepare for an emergency ahead of time. You'll see how to plan an evacuation, safely exit, and more. When an emergency occurs, you'll also get essential tips and an emergency number button so you can call quickly.

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If you own any Nest Cams, they will automatically start recording in the case of an alarm. Even if you do not have Nest Aware with Video History. This way, if there is an emergency and you need video footage, you'll have it.

Learn more about how to remove your Nest Protect from your Account >

To get to your Nest Protect's settings, follow these steps:

In Settings, you can change the location and label of your Nest Protect, turn on or off individual features such as Pathlight or remove your Nest Protect from your account. You can also view your Nest Protect's Technical info.