Hi there,

Thanks for getting back to us. 

I apologize if your refund hasn’t arrived yet. These usually take around 2 weeks to process. I’ve checked your transaction - Google has confirmed your refund. It’s on the way, and should be arriving soon.

While we wish refunds could ship instantly, we’re working closely with our partners to increase efficiency and shorten the process. 

Please keep us posted if you have any other questions, we’re happy to help in any way we can.

Very best,