Hi,
Thanks for reaching out to us.
If your account was banned due to a violation of our Terms of Service, it means that our team found evidence of third-party automated tools being used on your account. These tools are a breach of our terms, and we reserve the right to suspend any account that uses such tools.
For more information about or Terms of Service, please visit http://www.supercell.net/terms-of-service.
If you think you were incorrectly banned, please answer the following questions:
- What is your exact username?
- What TH level and XP level was your village at?
- Why do you believe you have been banned for the wrong reason?
Best regards,