Hi there,

Thanks for taking the time to write in, and I’m sorry to hear about the unpleasantness you’ve experienced.

Games are meant to be fun, and it’s important to us to make sure players can have fun with Clash of Clans in a safe and secure environment. At the same time, we have designed this game with a major social component. We w ant to give players a certain level of freedom in choosing what type of clan to run (within reason, of course).  That' s why clans are self-regulated, and also why Clash is intended for players of at least 18 years of age, or 13 and above with parental consent. Players can choose to filter clan talk with the Clan Chat Filter, found under Settings.

Clan leaders are ultimately responsible for their clan, but anyone who wants to join a clan also needs to be mindful about finding a suita